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FAQs

The shipping cost may vary depending on the shipment location and the store’s policy, such as the number of products purchased. You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and inputting your mailing address. The shipping cost will be updated immediately and displayed in your final cost.

We provide worldwide shipping.

We do not accept shipping to multiple addresses for a single order. Please place separate orders if you want products delivered to different addresses.

We accept shipping to PO Boxes, however, we are unable to ship to Military APO/FPO addresses.

You can find tracking information in your order confirmation or shipping confirmation sent to your email. If an order includes multiple items, each may have separate delivery dates and tracking information.

It may take 3-5 business days for tracking numbers to appear in the system of the shipping company. Depending on the shipping option you choose, it’s possible that the tracking information won’t be immediately available, but you can be sure that your shipment is still being delivered normally. Please get in touch with our customer support if your order hasn’t arrived after 30 business days (domestic US) or 45 business days (international).

Most deliveries take place on time. Seldom will the tracking indicate “delivered” even when it appears you haven’t yet received it. If your package’s tracking information indicates that it was delivered but you can’t locate it:
1. Look around the delivery location for your package. Check your mailbox or wherever else you receive mail
2. Check your Order Confirmation to find the tracking status
3. Access the tracking link on your Order Confirmation to find the local shipping carrier that delivers your package
4. Contact your local shipping carrier for further information.
5. Contact our customer service if the package still can’t be found.

Currently, we only offer the Standard Shipping method for our products.

We typically start processing your order as soon as it is placed to ensure you will receive it on time. As a result, once an order has been processed, certain information cannot be modified. Within 06 hours of placing your order, please reach us via our Contact Form if you need to change any order details so that we can assist in making possible changes.

If the order qualifies for cancellation, there is no cancellation fee.

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